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Application status

Enter your application reference number/Bond Loan or Rental Grant number and date of birth to check the current status of your Bond Loan or Rental Grant application.

  • The Application Reference Number provided by the department will be either of these formats:
    1. BLW followed by at least 4 digits, for example BLW1234, BLW9999, etc.
    2. A 6 (or more) digit code without any other character, for example 123456, 9876543, etc.
  • The Bond Loan number provided by the Department will be at least 6 digits without any other character; for example: 106500010.
  • The Rental Grant number provided by the Department will be 8 digits without any characters; for example: 48064000.


Your application

If you have any questions about your applications please call Housing Services on 13 QGOV (13 74 68) or email

Renting in the private market can be a complex and competitive process. It can be hard to find the right property, deal with real estate agents and ensure you have enough money to pay a bond. We can help you find the right place for you and your family. RentConnect helps people who are able to manage a private rental but who need some support to get started. For more information, see RentConnect.

Check your Bond Loan balance online

If you have an existing Bond Loan, you can check your outstanding balance with our online tool. All you need is your Bond Loan number and your date of birth.

Check your balance now
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